Information for creditors and employees and members

If you are a creditor, an employee or a member of one of the companies that we act for there is some helpful information on this page. For creditors and employees you can login to our portal to see reports and other information about the case.

FAQ

Most frequent questions and answers

You should have received a letter from us with details of how to log into our portal. On the portal you will be able to log a claim and vote on decisions. If you have not received a letter we may not be aware of your claim. Please email us so that we can add you to the list and provide the documents you need to submit a claim

Log onto the portal using the information that we sent in our first letter to you. All the current reports should be there. If you can’t find them the please email us and we can help.

We will need to establish a number of facts before we can proceed. There is a questionnaire in resources section below. Please download it and return to us as soon as possible. It is likely that we need to sell the company’s assets very soon so you will need to identify your goods now. You will need to attend the premises to do this. We cannot do this on your behalf.

That depends on a number of factors. Unless the company is going through an MVL, then the company is insolvent and it is very likely that your debt will not be paid in full. If you are VAT registered then you can VAT bad debt relief once the invoice is 6 months old and recover the VAT.

If the size of the debt is big enough to cause your own business cashflow problems then you should  form a plan to address the issue. Check out our Cashflow pages for guidance or give us a call to see how we can help.

Resources