Terms and conditions and provision of services regulations summary

Insolvency is a regulated field of activity.  The following information is required to be disclosed by the Provision of Services Regulations 2009.

Licensing body

Chris McKay FCA is licensed to act as Insolvency Practitioners in the United Kingdom by the Institute of Chartered Accountants in England & Wales (“ICAEW”).  The ICAEW’s main contact details are:

ICAEW

Chartered Accountants’ Hall

Moorgate Place

London EC2R 6EA

T: +44 (0)20 7920 8100

F: +44 (0) 20 7920 0547

E: general.enquiries@icaew.com

Codes of conduct

All IPs are bound by the rules of their professional body, including any that relate specifically to insolvency. The rules of the professional body that licenses our insolvency practitioners can be found as follows.

Insolvency Regulations and Guidance Notes at www.icaew.com/insolvency and the Statements of Insolvency Practice at www.icaew.com/en/technical/insolvency/insolvency-regulations-and-standards.

Ethics

All IPs are required to comply with the Insolvency Code of Ethics.  For us this would be the ICAEW Code of Ethics which can be found at www.icaew.com/regulations.  There is also the specific part of the ICAEW Code of Ethics which is applicable to insolvency – see http://www.icaew.com/en/membership/regulations-standards-and-guidance/ethics/code-of-ethics-d

Complaints

We always strive to provide a professional and efficient service, however we recognise that it is in the nature of insolvency proceedings for disputes to arise. If you have a complaint about the way that we are acting, you should, in the first instance, put details of your complaint in writing to Chris McKay.  If we are unable to resolve your complaint you may refer your complaint to The Insolvency Service, IP Complaints, 3rd Floor, 1 City Walk, Leeds, LS11 9DA. 

You can make a submission using an online form available at www.gov.uk/complain-about-insolvency-practitioner; or you may email insolvency.enquiryline@insolvency.gov.uk; or you may phone 0300 678 0015. 

Information on the call charges that apply is available at www.gov.uk/call-charges

Professional Indemnity Insurance

Our professional indemnity insurer is QBE, Plantation Place, 30 Fenchurch Street London, EC3M 3BD. The territorial coverage is worldwide but excludes any action for a claim brought in any Court in the United States of America or Canada.

Legal entity

McKay Business Solutions Limited Registered in England & Wales Registered No: 12346343 Registered office:   71-75 Shelton Street, Covent Garden, London WC2H JQ.  Director: Christopher McKay is licensed as an insolvency practitioner in the UK by the Institute of Chartered Accountants in England and Wales

VAT No:339618961

Bribery Act 2010

We are committed to carrying on its business fairly, openly and honestly.  Our business culture is one where bribery is never acceptable.